South Padre Island, Texas
Toll Free: 1-866-230-5633/ Local: 956-761-5633
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Reservation
Policy for Star Dancer Reservation PolicyCancellation
policy: An
advance notice of 14 days prior to arrival date is required to cancel
reservation in order to refund advance deposit less a $75.00 cancellation fee.
If reservation is canceled within 14 days of arrival, advance deposit is non-
refundable. Check-in
is at 4:00pm and Checkout is 10:00am. If you plan to check-in after 5pm, there
will be a $25.00 late arrival fee. We will try to
accommodate any early arrivals depending if unit is available. Please
call 956.761.5633 to inquire on date of arrival. Unit:
No pets are allowed in the unit. This is a non-smoking unit. This unit is available only to families. Unsupervised
students are allowed on other specific properties Directions to Chacon Realty, LLC for Check-in. Turn left on Padre Blvd on the Island after getting off the Queen Isabella Cause Way. Travel approximately 4 miles. Address is North Plaza 5800 Padre Blvd. Suite 205. Cross street is Palmetto. Office is located on second floor. Maintenance:
The goal is to keep accommodations free of “ needed maintenance” during a
guest’s stay. Appliances, including air conditioners, do, however, need
occasional service. Please report any problem at once so that it may be
addressed. We will service it in the shortest time possible. There are no
guarantees for failures of a general nature or appliances, including air
conditioners (sorry, no refunds). We will do our best to assist in making your
visit a good one to be remembered for a lifetime. Reservations/
Reservations Deposits: Reservations are made for specific condominium resorts for specific
dates. We cannot guarantee specific unit availability but will make every effort
to accommodate and honor a requested specific unit. Reservations are confirmed
upon receipt of an advance reservation deposit of a credit card for one night
room and tax. By giving us your
advance deposit, you demonstrate a commitment to honor your reservation. The
deposit must be received while making your reservation. No warranty is stated or
implied by our acceptance of your advance deposit. Upon processing deposit, a
confirmation will be mailed, e-mailed or faxed to you. The confirmation document
will serve as a receipt for your advance deposit and confirm the rate and dates
reserved. Housekeeping
Services:
Some accommodation are fully furnished by the individual owner to included
vacuums and laundry appliances and equipped for housekeeping by the guests. Your
unit is equipped with a washer/ dryer which can be used to wash all your towels
and linens. There is no towel or linen exchanges.
Accommodations have two-to-three day supply of soaps and paper products.
Additional supplies are the responsibility of the guests. A one time maid
service fee of $50.00 will be charged for each reservation. Payments:
Payments of rental balances are charged 3 days of arrival date to original credit
card given to us at time of your reservation. The balance must be paid with a
Visa / Master Card or traveler’s checks. If payment is made by travelers
check, it must be paid in full 7 days before your arrival. If your payment is
not received by this date, your reservation will be cancelled and your advance
deposit will be forfeited. WARNING: DO NOT LET UNATTENDED CHILDREN BE ON THE BALCONY OR IN SWIMMING POOL BY THEMSELVES. THEY NEED TO BE ACCOMPANIED BY AN ADULT AT ALL TIMES. ************************************************************************************** Your rental policy will be sent with your confirmation letter along with check-in instructions and other important information. The confirmation letter will also contain your confirmation number, date of arrival and departure. In addition, it will also have the full name and address of the person making the reservation. The policy can be discussed upon inquiring for the availability of the units. Cancellation policy varies with each rental company. We will be more than happy to answer all your questions. It is important that all rental policies are reviewed when received as they contain specific information. |
E-mail us at chaconrealtyllc@aol.com with
questions or further information. |